Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
About the role
Design & develop learning | Own instructional design projects end-to-end, creating engaging, asynchronous-first learning. Build for scale | Coordinate across teams to identify shared learning needs and build modular content that can be scaled across roles and audiences, while tailoring learning where workflows, responsibilities, or clinical scope differ.
What they're looking for
- 5+ years of experience in a clinical / healthcare training role
More about this role
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As an Instructional Designer on Ro’s Care Delivery team, you will design and develop scalable learning experiences for our frontline patient care teams, including the clinical and operational teams that deliver and support care. You will partner closely with Clinical, Operations, Product, Quality...
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