Everything you need to build and deploy computer vision models, from automated annotation tools to high-performance deployment solutions. Backed by Y Combinator and GV.
About the role
As the Named Support Engineer dedicated to a single enterprise customer, you will: Become the technical continuity for the customer’s computer vision deployment across your region.
What they're looking for
- You enjoy teaching just as much as troubleshooting. You run bitesize enablement sessions, create tailored guides and internal customer knowledge bases, and help your customer mature their computer vision operations
- When issues arise, you are calm, structured, and communicative. When things are quiet, you’re proactively improving processes, surfacing insights, and strengthening the operational fabric between Roboflow and the customer
- Contextual Problem Solving: Strong questioning and listening to understand customer environments
- Relationship Building: Able to form trust quickly and operate as a long-term technical partner
- Translating Complexity: Skilled at making technical topics understandable to non-technical stakeholders
- Managing Sensitive Issues: Calm under pressure, structured in updates, disciplined in follow‑through
More about this role
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
You are a technically strong Support Engineer who thrives on...
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