Everything you need to build and deploy computer vision models, from automated annotation tools to high-performance deployment solutions. Backed by Y Combinator and GV.
About the role
At Roboflow, our enterprise customers aren't just buying software; they're investing in solutions to complex computer vision problems. For them to truly succeed, our support can't just be a reactive break/fix service.
What they're looking for
- Variety energises you, process informs you, pressure focuses you, teammates encourage you and knowledge releases you
- Accountable to the team for the reliable execution of Support’s deliverables, empowered to continually look at ways to improve the environment of Support. No question is too difficult to ask
- Empathetic to customer needs and the importance of communicating in remote relationships, you are considerate of team needs and how the experience of one engineer contributes to the whole
- Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects
- Support at Roboflow is consultative in scope, collaborative in nature, exciting in execution and always evolving to meet the needs of our customers and the team. If you love to get your hands dirty and enjoy finding the root cause, let’s have a chat
More about this role
You may be a Support lifer - familiar with all that entails, or you may be a Developer who prefers a more interrupt driven approach, or you are in the technical part of a Field organisation and would like a bit more anchoring to base. We crave variety in experience, but you do like knowing the answer to questions - if you don’t know, you find out and you let others know so they don’t have to work it out for themselves.
Variety energises you, process informs you, pressure focuses you, teammates encourage you and knowledge releases you.
Accountable to the team for the reliable execution of Support’s deliverables, empowered to continually look at ways to improve the environment of Support. No question is too difficult to ask.
Empathetic to customer needs and the importance of communicating in remote relationships, you are considerate of team needs and how the experience of one engineer contributes to the whole.
Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects.
We are hiring Support Engineers to instill confidence in...
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