Rogo is the trusted AI partner to the world’s leading financial institutions. Rogo helps finance teams make better decisions and build smarter teams. Backed by Kleiner Perkins and Sequoia.
About the role
This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
What they're looking for
- 1+ years of experience in customer support or user operations within a B2B SaaS or technology environment
- Highly ambitious, with a desire to be an early hire at a fast-growing company, with the opportunity to build out and influence a future team. You will be one of the first Rogo employees in the APAC region
- Exceptional organizational and prioritization skills within an ambiguous environment and high-volume queues
- Excellent verbal and written communication skills with a keen eye for detail
- Excitement and interest to stay up-to-date and interested within the financial and AI markets
- Analytical mindset with experience using data to inform operational decisions
More about this role
Our mission is to transform global finance by empowering professionals at the world's top investment banks, private equity funds, and investment firms with AI that delivers unparalleled speed, accuracy, and insight. We're not just improving financial workflows; we're redefining them.
This is a unique opportunity to join a generational company driving transformation in one of the most important industries in the world. With a rapidly growing, global client base, proven product-market fit, and backing from world-class investors, we are scaling quickly and defining a new category of enterprise AI.
Our team is sharp, motivated, and deeply committed to Rogo’s mission. We take ownership of complex problems and stay relentlessly focused on our users. If you thrive in a fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us.
The Role
Rogo is seeking our first Customer Support Specialist to be a key player on our fast-paced Support team, ensuring we deliver an exceptional experience for our clients. You will provide client support through chat and email to existing Rogo clients, working at the front lines to provide assistance to...
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