Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking. Backed by Madrona.
About the role
We’re looking for a Product Designer to craft innovative brand and product design solutions for Route’s suite of B2B and B2C products (Package Protection, Package Tracking, Returns). You’ll partner closely with our Design Director to shape Route’s visual identity across products, marketing, sales materials, and prototypes. This is a hands-on role to balance deep craft with modern workflows, accelerate exploration with AI tools, and build systems to guide our growing teams
What they're looking for
- 5+ years of experience in product and brand design (agency and/or in-house)
- Online portfolio showcasing strong visual design, design systems, communications design, motion, and digital product work
- Figma expertise: mastery of variables, auto layout, components, prototyping, AI agent, and design token structures
- Hands-on experience designing for email, web, and in-product messaging, with an understanding of best practices for each medium
- Knowledge of responsive web, HTML, CSS, motion design, and WCAG accessibility standards
- Strong communicator who can operate autonomously in a fast-paced environment
More about this role
We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer .
We’re looking for a Product Designer to craft innovative brand and product design solutions for Route’s suite of B2B...
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