Rula is a leading company in the behavioral healthcare space reimagining how people access high-quality, affordable care. Rula believes that when access to quality mental healthcare improves, patients, providers, and payers all benefit. Backed by BlueCross BlueShield Venture Partners.
About the role
At Rula, this role owns the applied AI and ML solutions that determine what, how, and how well AI shows up across mental healthcare. The focus isn’t on isolated prototypes, but on building production-grade AI systems that directly power patient-provider matching, clinical workflows, and patient engagement.
What they're looking for
- 10+ years of software engineering, including 7+ years of experience designing and scaling distributed systems, and 5+ years building and deploying production-grade ML applications
- 5+ years of deep, hands-on experience building and optimizing search, ranking, relevance, or recommendation engines at scale (e.g., Learning-to-Rank, collaborative filtering, deep recommender systems, semantic vector search)
- Strong proven track record working with both traditional search/retrieval infrastructure (e.g., Elasticsearch, OpenSearch) and modern vector databases (e.g., Pinecone, Weaviate, FAISS, Milvus)
- 3+ years of experience with MLOps, data pipelines, and rigorous evaluation systems (offline metrics like NDCG/MAP, online A/B testing), with a demonstrated ability to define technical strategy and guide the broader AI/ML infrastructure ecosystem
- While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement
- Experience architecting secure and compliant AI solutions in regulated environments (HIPAA, GDPR, etc.)
More about this role
We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.
At Rula, this role owns the applied AI and ML solutions that determine what, how, and how well AI shows up across mental healthcare. The focus isn’t on isolated prototypes, but on building production-grade AI systems that directly power patient-provider matching, clinical workflows, and patient engagement. While your immediate focus will be...
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