Affordable, convenient travel health medications for motion sickness, sleeplessness, altitude sickness, malaria prevention and traveler's diarrhea. Backed by Techstars.
About the role
* Open to hiring remote on the West Coast— preferable to have someone near our office in SF or Seattle. We're looking for someone to join our IT team and take ownership of day-to-day technical support for a globally distributed company. You'd report to the Head of IT/Security and be the first point of contact for employees with requests, device issues, and account problems.
What they're looking for
- Some form of IT support experience. A help-desk role, an internal support function, or just being the person everyone came to when something broke. The title matters less than the reps
- Comfort with macOS. Our user endpoint fleet is mostly Mac. You should be able to troubleshoot system issues, manage profiles, and work in the terminal without hand-holding
- Familiarity with Google Workspace administration, or the confidence to pick it up fast. CLI admin tooling experience is a plus
- A working understanding of networking fundamentals: DNS, DHCP, LAN/WAN basics, and how traffic moves. You don't need to be a network engineer, but you shouldn't be lost when a connectivity issue comes in
- Basic understanding of cybersecurity principles. You should know what endpoint security, encryption, and access controls are, and why they matter, even if you haven't built policies from scratch
- Strong written communication. This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the timezone gap makes everything harder
More about this role
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
* Open to hiring remote on the West Coast— preferable to have someone near our office in SF or Seattle.
We're looking for someone to join our IT team and take ownership of day-to-day technical support for a globally...
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