Sainapse reads the tickets, documents, and account signals your teams already work, then completes the work inside Salesforce, ServiceNow, SAP, or Freshdesk. Backed by Accel.
About the role
Sainapse’s production work spans customer support and document intelligence, while account-intelligence capabilities are being developed with customers. You will make a technically complex product immediately relevant to a specific industry, buyer, and operational problem. As Member of Marketing Staff, you will own how Sainapse is understood and sold—from category narrative and positioning through vertical pages, launches, customer proof, demos, and field enablement.
More about this role
Type: Full time
Visa sponsorship: Not available.
Sainapse’s production work spans customer support and document intelligence, while account-intelligence capabilities are being developed with customers. You will make a technically complex product immediately relevant to a specific industry, buyer, and operational problem.
As Member of Marketing Staff, you will own how Sainapse is understood and sold—from category narrative and positioning through vertical pages, launches, customer proof, demos, and field enablement.
Synthesize customer and market research into buyer personas, use cases, and differentiated positioning. Partner with Growth, whose acquisition experiments test and continuously update the ideal customer profile.
Turn product capabilities into language used by support, operations, IT, AI, and executive buyers.
Build the core messaging across the website, sales deck, demos, campaigns, and customer communications.
Create assets sales and customers actually use: vertical narratives, one-pagers, case studies, discovery guides, objection handling, battlecards, and ROI stories.
Stay close to customer calls and production deployments. Maintain a source and approval trail for...
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