Startups · AI

Applied AI Engineer

Santé · New York, NY, US · On-site

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About Santé

All-in-one POS for liquor stores. Backed by Y Combinator.

About the role

You'll design, build, and iterate on the agents powering Santé's core merchant experience. Working on this mission-critical team, you'll develop production agent and context-layer applications — turning each store's sales history, catalog, and market context into decisions that make independent retailers money. You'll own your models from research to production, and your work ships into stores the same week.

What they're looking for

  • Apply state-of-the-art ML and LLM techniques to problems spanning:
  • Document understanding (invoice OCR and structured extraction across LLM engines),
  • Retrieval and ranking (embedding-based product matching on pgvector, catalog dedup, contextual recommendations)
  • Build agent capabilities on top of Santé's Manager Agent platform — task generation, review workflows, and chat over each store's own data
  • Build the evaluation harness for both offline and online techniques, designing experiments and metrics (evals, QA playbooks, Langfuse tracing) that provide deep insight into recommendation quality and merchant impact
  • Collaborate cross-functionally with engineers, PMs, and store owners to ensure our AI drives measurable improvements in merchant revenue and hours saved
More about this role

Santé is the #1 operating system for local retailers.

Our platform runs the entire store — point of sale, integrated payments, eCommerce, inventory management, delivery-app integrations, marketing, bookkeeping, and AI Agents — so the owners of liquor, grocery, and convenience stores can compete like the big chains without losing what makes them local.

We're building a future where the corner liquor store has better technology than the national retailer: one place for selling to customers everywhere with AI agents that spots slow-moving inventory and creates the promotion to move it. Every feature we ship lands in real stores the same week, and the feedback loop is direct — our customers call us by name.

We move fast and ship daily. AI-assisted engineering isn't a talking point here; agents like Devin, Claude, and Codex are part of how the team works every day, and engineers who master that leverage ship multiples of what they could alone.

Applied AI owns the intelligence layer of Santé, including aspects of Merchandising , Custom Reporting, Ecommerce, and Agentic workflows.

This is the team behind our AI Manager — a suite of production agents that handle end-to-end workflows like...

Read the full posting on Santé's site ↗

Engineering

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