Providing the most advanced and capable autonomous vessels in the maritime domain. Backed by Bessemer, General Catalyst and Kleiner Perkins.
About the role
We are seeking a talented and organized IT Intern who will support the tools and systems managed by IT Operations. This is a hands-on experience, which will allow you to apply your academic knowledge in a real-world setting and contribute to the systems and infrastructure in a fast-paced defense technology environment.
What they're looking for
- • Currently enrolled in a Bachelor's or Master's program in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field
- • Basic ability to troubleshoot hardware, software, and network issues across desktops, laptops, printers, and mobile devices, with comfort in at least one operating system (Windows, macOS, or Linux)
- • Excellent communication with the ability to explain technical issues to non-technical users
- • A great customer experience mindset
- • Problem-solving mindset with attention to detail and an ability to prioritize tasks
- • Familiarity with helpdesk or ticketing systems (e.g., Jira, ServiceNow, Zendesk) is a plus
More about this role
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
We are seeking a talented and organized IT Intern who will support the tools and systems managed by IT Operations. This is a hands-on experience, which will allow you to apply your academic knowledge in a real-world setting and contribute to the systems and infrastructure in a fast-paced defense technology environment.
This internship is ideal for students pursuing information technology, computer science, computer engineering, management information systems, or a related field, and eager to make an impact in the defense tech industry.
• Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
• Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions
• Perform routine system maintenance, including software updates, security patches, and backups
• Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented
• Maintain up-to-date...
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