Providing the most advanced and capable autonomous vessels in the maritime domain. Backed by Bessemer, General Catalyst and Kleiner Perkins.
About the role
On-Site Technical Support: Provide on-site technical support and assistance to partners and customers during product integration, installation, commissioning, and ongoing operations. Troubleshoot and resolve complex technical issues related to our autonomous surface vessels, systems, and software
What they're looking for
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred
- Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems
- Demonstrated success in project coordination and leadership in current role
- Valid driver's license and willingness to operate company vehicles or rental cars as needed
- Strong organizational and time management skills, with the ability to handle multiple projects simultaneously
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with team members, stakeholders, and senior management
More about this role
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
The Mission Operations Specialist sits at the point where our vessels meet the customer. You plan and run ASV missions, provide on-site technical support to DoD partners during integration and operations, and coordinate the projects and programs that carry that work from concept to delivery.
This role requires frequent travel to partner and customer locations, domestically and internationally, up to 50% of the time.
You will work closely with team members, stakeholders, and other departments to ensure successful delivery of assigned project and program objectives.
Projects are defined as work that ends with the delivery of an expected outcome or end date. E.g. payload integration and demonstration of function.
Programs are defined as longer, less terminal workstreams such as ongoing product improvement and development roadmaps. E.g. supporting the ongoing development and testing of a vessel such as Corsair.
On-Site Technical Support: Provide on-site technical support and assistance to...
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