Sauce is a delivery engagement platform that helps successful restaurants and small chains grow direct online orders. The platform offers commission-free ordering, delivery management, and AI-driven customer retention tools. Backed by NFX.
About the role
Be responsible for a growing portfolio of restaurant accounts, focused on order growth, retention, upsell opportunities, and referrals. Educate restaurants on our product offering, proprietary technology and the benefits (dollars saved) to their business.
What they're looking for
- Based in the Miami area
- 3+ years experience in a Restaurant Success or Account Management role
- 3+ years experience with the restaurant industry is required (in tech or restaurant operations)
- Deep understanding and knowledge of the restaurant and online food ordering industries
- Experience with CRM service tools (e.g, Salesforce, Hubspot)
- You are Data Driven, Detail Oriented, and Patient
More about this role
Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.
The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative...
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