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Head of Global Account Management

ScaleOps · United States - Boston; United States - Remote · Remote

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About ScaleOps

Backed by Insight and Lightspeed.

About the role

ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

What they're looking for

  • Develop and execute a comprehensive strategy to maximize customer lifetime value, retention, and expansion across enterprise accounts
  • Establish the operational framework, methodologies, and metrics for a scalable AM organization
  • Identify, prioritize, and execute on expansion opportunities (upsell, cross-sell) in alignment with revenue goals
  • Ensure high retention rates and predictable renewals through proactive engagement
  • Serve as the executive sponsor for strategic customers, building strong relationships with DevOps leadership, CTOs, FinOps, and C-suite stakeholders
  • Position ScaleOps as a long-term strategic partner driving measurable business outcomes
More about this role

ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.

Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.

  • Develop and execute a comprehensive strategy to maximize customer lifetime value, retention, and expansion across enterprise accounts.
  • Establish the operational framework, methodologies, and metrics for a scalable AM organization.
  • Identify, prioritize, and execute on expansion opportunities (upsell, cross-sell) in...

Read the full posting on ScaleOps's site ↗

Revenue

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