Backed by Insight and Lightspeed.
About the role
ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.
What they're looking for
- Own the global Technical Account Management strategy, driving technical success and long-term customer outcomes
- Build, lead, and scale a global team of Technical Account Managers, including hiring, onboarding, enablement, and career development
- Define clear engagement models, success metrics, and best practices for post-sale technical account management
- Ensure customers achieve measurable, ongoing value from the ScaleOps platform, including cost savings, performance improvements, and operational efficiency
- Develop deep, trust-based relationships with technical and operational stakeholders within customer organizations
- Guide customers through adoption, optimization, and scaling of the platform in real-world production environments
More about this role
ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.
As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.
Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.
- Own the global Technical Account Management strategy, driving technical success and long-term customer outcomes
- Build, lead, and scale a global team of Technical Account Managers, including hiring, onboarding, enablement, and career development
- Define clear engagement models, success metrics, and best practices for...
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