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Customer Success Manager

Scenario · Remote (US) · Remote

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About Scenario

Scenario revolutionizes game development by offering AI-generated, style-consistent game assets through custom-trained models. Backed by Play Ventures.

About the role

The day-to-day owner of a portfolio of enterprise and strategic mid-market accounts once the contract is signed. You run onboarding, drive adoption deep into each studio's production pipeline, and turn healthy usage into renewals, expansion and reference stories. A product expert first: you know Scenario well enough to train a custom model live with a customer's art lead and to design the workflow that fits their pipeline.

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