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Manager, Solutions Engineering

Scribe · SF or NYC · Remote

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About Scribe

Automatically capture, improve, and scale how work gets done. Give your teams and AI agents the context to do their best work. Trusted by 94% of the Fortune 500. Backed by Redpoint and Amplify.

About the role

Scribe is hiring its first Manager, Solutions Engineering to build and lead the founding team behind our most strategic deals. Your team will be the technical experts who earn the trust of F1000 executives, running demos and proof of concepts that turn Scribe's capabilities into measurable customer outcomes. There is no playbook to inherit: you'll build it from scratch alongside your team, in close partnership with Sales, Customer Success, and Product.

What they're looking for

  • Has 3 or more years of people management experience leading Solutions Engineers, Solutions Architects, Technical Account Managers, or comparable technical customer-facing teams
  • Has worked as a Solutions Engineer or in a comparable pre- or post-sales technical role at a high-growth SaaS company
  • Explains large language models and AI product concepts credibly to both technical and executive audiences
  • Has built a function rather than inherited one, and works well without an existing playbook
  • Has designed scalable programs, processes, and playbooks while still going hands-on in strategic customer engagements
  • Translates technical complexity into business value that an executive buyer acts on
More about this role

Hiring Manager: Caila MacDonald

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

Scribe is hiring its first Manager, Solutions Engineering to build and lead the founding team behind our most strategic deals. Your team will be the technical experts who earn the trust of F1000 executives, running demos and proof of concepts that turn Scribe's capabilities into measurable customer outcomes. There is no playbook to inherit: you'll build it from scratch alongside your team, in close partnership with Sales, Customer Success, and Product.

Establish the Solutions...

Read the full posting on Scribe's site ↗

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