Automatically capture, improve, and scale how work gets done. Give your teams and AI agents the context to do their best work. Trusted by 94% of the Fortune 500. Backed by Redpoint and Amplify.
About the role
You have 5+ years in a Solutions Engineering, Solutions Architecture, Technical Account Management, or similar pre/post-sales technical role at a high growth SaaS company — and you're equally comfortable leading a technical demo with a VP of Operations and running a configuration setup call with a system admin.
What they're looking for
- Experience with process mining, workflow intelligence, or operational analytics tools (e.g., Celonis, UiPath Process Mining, ServiceNow Process Optimization)
- Prior experience building or deploying AI-powered products in an enterprise context, or working within AI/ML product teams
- Prior experience in a founding or first-of-its-kind role at a high-growth SaaS company
- Background in management consulting, business process improvement, or digital transformation
- Familiarity with enterprise AI security reviews, model governance frameworks, or responsible AI practices
- If you're reading this thinking "that's me!", we want to meet you!
More about this role
✨ TL;DR – Why This Role Matters
We're building something new. As an AI Solutions Engineer, you'll be an expert in Scribe’s most complex and market-changing products, bridging the gap between closing the deal and delivering transformational outcomes.
You, in partnership with your AE and CSM team, will earn the trust of F1000 executives in a discovery call as a technical expert for Scribe’s Workflow AI capabilities, designing groundbreaking solutions and communicating the art of the possible. Then you’ll roll up your sleeves to configure and lead a Proof of Concept for those solutions in the morning.
You will be part of a brand new team and define how Scribe wins and delivers on its most strategic product, Scribe Optimize. You'll build the playbook from scratch, work shoulder-to-shoulder with our Sales, CS, and Product teams, and leave your fingerprints on the way the company scales.
Own the technical layer of enterprise deals, partnering closely with Account Executives from discovery through close — running tailored Optimize demos, leading POC planning sessions, and designing proof of concepts that tie Scribe's Workflow AI capabilities to measurable customer outcomes.
Execute...
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