Backed by Accel.
About the role
The Technical Architect supports internal teams, clients, and third parties as they integrate with the SeatGeek platform. The role is responsible for aligning requirements to the right integration approach, supporting the technical aspects of onboarding, and serving as a subject matter expert on SeatGeek’s integration landscape, APIs, and related platform capabilities.
What they're looking for
- 3+ years of experience in a technical solutions, implementation, architecture, or integration-focused role
- 5+ years of client-facing experience, with the ability to lead meetings, gather requirements, explain technical concepts clearly, and represent SeatGeek well with external partners
- Experience working with APIs, technical authentication and credentialing workflows, and third-party system integrations
- Experience writing and maintaining technical documentation, process notes, or implementation guidance that others can reliably follow
- The ability to assess requirements, identify risks and dependencies, and recommend a sensible path forward for both standard and bespoke use cases
- Experience working in a remote, geographically dispersed, and cross-functional environment with multiple stakeholders and shifting priorities
More about this role
The Technical Architect supports internal teams, clients, and third parties as they integrate with the SeatGeek platform. The role is responsible for aligning requirements to the right integration approach, supporting the technical aspects of onboarding, and serving as a subject matter expert on SeatGeek’s integration landscape, APIs, and related platform capabilities.
In practice, the role now extends beyond traditional enterprise integration support. It spans technical discovery for new and existing integrations, API and credential guidance, onboarding support, product change management, documentation ownership, rollout support for new platform capabilities, and ongoing support for Ringside and other technical access patterns used by clients, partners, and internal teams.
This role sits at the intersection of Product, Engineering, Solutions Architecture, Implementations, Data Services, Legal, and client-facing teams. It requires sound technical judgment, strong organization, and the ability to turn ambiguity into repeatable processes, clear documentation, and scalable technical solutions.
- Maintain a detailed understanding of client requirements, third-party integrations,...
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