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Program Lead, Human & Agent Experience

Security Scorecard · Remote (United States) · Remote

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About Security Scorecard

Protect your supply chain and manage third-party cyber risk with SecurityScorecard. Trusted by 25,000+ organizations for continuous vendor monitoring and TPRM. Backed by Sequoia and GV.

About the role

SecurityScorecard's Product & Design org is rebuilding itself around AI-first workflows, where designers prototype directly against the live codebase with Claude and hand off working interactions instead of static Figma comps, and where AI agents increasingly operate alongside human users inside our product. We need an operator to build and run the systems that make both sides of that work: the human design org, and the emerging discipline of agent experience (AX).

What they're looking for

  • 5+ years in design/UX operations, program management, or a similar operating role, ideally in B2B SaaS (B2C patterns don't transfer well here)
  • Direct experience running AI-enabled design workflows: designers working from a live codebase and design system, producing interactive prototypes, and handing off implementation-ready specs to engineering
  • A real point of view on AI-first design-to-engineering workflows, formed by doing it, not just using an AI tool. You can speak to tooling, process, and the tradeoffs you've hit
  • A track record of replacing centralized, ticket-based intake with embedded, pod-based ownership, or a clear, credible plan for how you'd do it
  • Comfort operating without a rigid management hierarchy, driving standards across teams you don't manage
  • Strong cross-functional operating skill: you can run planning and prioritization cadences across design, product, engineering, and security without becoming another approval layer
More about this role

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s,...

Read the full posting on Security Scorecard's site ↗

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