Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide. Backed by SoftBank VF, Y Combinator and Techstars.
About the role
The Sendbird Revenue Operations team is looking for a Head of Marketing Operations. The Revenue Operations team brings together Marketing Operations, Sales Operations, CX Operations, and Data Insights — together, we own the processes, systems, and analytics that power the entire lead-to-cash cycle. It's a fast-moving, high-impact function, and this role is central to how we grow.
What they're looking for
- You are a leader who thrives in high-energy environments and takes ownership of multiple initiatives
- You are an excellent communicator and use your communication skills to align a diverse set of stakeholders
- You are a problem solver with an affinity for understanding human behavior, you understand what motivates people and how to influence it through your role
- You are a data enthusiast with strong attention to detail and a great understanding of how to identify and resolve issues using data and related technologies
More about this role
Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform that enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.
The Sendbird Revenue Operations team is looking for a Head of Marketing Operations. The Revenue Operations team brings together Marketing Operations, Sales Operations, CX Operations, and Data Insights — together, we own the processes, systems, and analytics that power the entire lead-to-cash cycle. It's a fast-moving, high-impact function, and this role is central to how we grow.
Reporting to our Head of Revenue Operations, you'll own the monitoring and enablement of lead and pipeline delivery. We're looking for someone who really gets marketing — someone who can build the systems,...
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