Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide. Backed by SoftBank VF, Y Combinator and Techstars.
About the role
We’re looking for a Sales Development Representative with drive, energy, and a capability for sparking conversations with prospects. You will play a critical role in our sales and marketing team by prospecting, discovering, and expanding business opportunities. You will identify the right customers, qualify them, help nurture the long-term relationship and convert them to real opportunities. We expect you to have the drive to achieve ambitious goals, and yet work with the team to streamline operational excellence.
What they're looking for
- You have the discipline to work with autonomy in a fast-paced environment
- You have accomplished something you’re really proud of
- You have a high level of integrity
- You have AI experience around research and personalization
- You love prospecting and speaking to future customers
More about this role
Delight.ai (formerly Sendbird) is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.
We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.
We had a choice: protect what we built, or reinvent ourselves.
We chose reinvention.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.
The name says it all. AI's real promise isn't efficiency or cost savings. It's giving...
Browse similar: AI jobs · AI startup jobs · Startup jobs · San Francisco Bay Area