About the role
Sensata Technologies is looking for a Customer Service Specialist whose primary responsibility will be interacting with external customers, providing information, providing support, and solving problems related to inquiries and order status. The role will report directly to the Customer Service Supervisor in the Aerospace Business Unit.
More about this role
Sensata Technologies is looking for a Customer Service Specialist whose primary responsibility will be interacting with external customers, providing information, providing support, and solving problems related to inquiries and order status. The role will report directly to the Customer Service Supervisor in the Aerospace Business Unit.
The ideal candidate has a track record of high performance in a customer service role and a “Customer First” mindset. The person must use interpersonal skills to negotiate and resolve internal and external customer needs. They should have prior experience working in teams, strong business acumen, proven success in supporting order management, and problem-solving skills related to customer satisfaction.
• Well connected to and highly responsive to our customer's needs
• Responsive and timely in interfacing with customers on orders, issues, and inquiries.
• Team player willing to be flexible and assume additional responsibilities to support customers’ needs.
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General Responsibilities
• Highly responsive to the needs of the customer service team.
• Ensures communication is provided in a timely manner regarding orders, issues and inquiries.
• Leads...
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