Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
As an Enterprise Account Executive, you'll own Serval's target accounts across some of the most dynamic and fast-moving companies in the market. You'll lead complex, multi-threaded sales cycles with IT, Security, and Operations executives to help organizations transform their workflows through AI automation.
What they're looking for
- 4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment
- Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders
- Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations
- Skilled in strategic account planning, multi-threading, and executive communication
- High-agency operator — thrives in unstructured environments and helps define process rather than follow it
- Exceptional presentation, negotiation, and storytelling skills
More about this role
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including...
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