Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
As a GTM Recruiter at Serval, you’ll build and own the recruiting strategy for our go-to-market teams — including Sales, Marketing, and Operations. You’ll design and execute high-impact hiring initiatives that help Serval scale from ~70 to 200+ people while maintaining an exceptional talent bar.
What they're looking for
- 4+years of recruiting experience , with at least 3+ years focused on hiring GTM roles at a fast-paced SaaS or technology company
- Demonstrated success building Sales and Marketing teams in high-growth, outbound-driven environments
- Strong understanding of SaaS GTM motions (SMB, mid-market, enterprise) and sales org structures
- Proven ability to source and close top-performing sellers and leaders in competitive markets
- Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements
- Excellent communication and storytelling skills , with the ability to convey Serval’s mission and value proposition to candidates
More about this role
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including...
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