Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
As Infrastructure Security Lead, you'll build and scale the foundations of how Serval secures its cloud, compute, and platform infrastructure. You will set the strategy and drive execution for securing our AWS environments, Kubernetes clusters, container runtimes, and the production systems our customers trust us to operate in; making security a property of the infrastructure itself rather than a control bolted on afterward.
What they're looking for
- Have 10+ years in cybersecurity with deep expertise in cloud security, infrastructure security engineering, and platform/production hardening
- Have deep, hands-on expertise with AWS, Kubernetes, container runtimes (e.g., gVisor/Firecracker-style isolation), and infrastructure-as-code (Terraform)
- Have deep experience building and leading infrastructure/cloud security, platform security, and vulnerability management teams
- Have stellar leadership skills and a demonstrated history of driving durable, continuous improvements to programs, processes, and people
- Have strong software-engineering instincts, comfortable reading and writing code, building tooling and automation, and shipping policy-as-code and secure-by-default paved roads alongside engineering teams
- Have deep expertise in cloud and identity security primitives: IAM, secrets and key management, network segmentation, workload isolation, and multi-tenant boundary design
More about this role
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including...
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