Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
An AI-native way of working: you use AI tools every day and have built automations, integrations, or agents that saved a team hours each week Experience as an early or first Talent Operations or People hire at a startup Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3-6 years in Talent Operations, Recruiting Operations, People Operations, or a similar systems-heavy role, ideally at a high-growth startup
- Hands-on experience administering an ATS (Ashby preferred), including configuration, integrations, and reporting
- An AI-native way of working: you use AI tools every day and have built automations, integrations, or agents that saved a team hours each week
- Hands-on experience running core People programs, such as benefits, onboarding and offboarding, and performance or compensation cycles
- Working knowledge of HRIS platforms such as Rippling, Gusto, Workday, or similar
- Working knowledge of federal and California employment and benefits requirements, with the judgment to spot compliance issues and escalate them appropriately
More about this role
Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including...
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