It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Own content planning and delivery for ServiceNow's flagship events, including the AI Summit series and Knowledge. This role is accountable for whether the content is right: aligned to the current platform narrative, appropriate to the audience, and consistent across regions and formats. It owns the content standard across these moments, ensuring sessions connect to the broader platform story and deliver a cohesive experience regardless of region, audience, or format.
More about this role
If you're energized by shaping the stories customers experience on ServiceNow's biggest stages, thrive in highly matrixed environments, and know how to balance strategy, storytelling, and operational excellence, this role was built for you.
Own content planning and delivery for ServiceNow's flagship events, including the AI Summit series and Knowledge. This role is accountable for whether the content is right: aligned to the current platform narrative, appropriate to the audience, and consistent across regions and formats. It owns the content standard across these moments, ensuring sessions connect to the broader platform story and deliver a cohesive experience regardless of region, audience, or format. Subject matter expertise sits with Product and Solutions Marketing content leads; this role ensures the sum of their work reads as one program. It also leads high-visibility special projects that shape how the team operates.
This role sits within Product and Solutions Marketing and partners closely with Strategic Events, Field Marketing, Brand, Communications, and other cross-functional teams in a highly matrixed environment. Success requires influencing stakeholders, driving...
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