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Partner Technical Architect

ServiceNow · Chicago, Illinois · On-site

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

As a Partner Technology Architect, you will serve as the dedicated strategic counterpart for assigned partner organizations, owning the full spectrum from pre-sales technical engagement through strategic co-innovation and business growth advisory.

What they're looking for

  • Experience with ServiceNow platform and AI capabilities (Now Assist, AI Agents)
  • Background in management consulting, strategy advisory, or partner business development
  • ServiceNow certifications (e.g., CSA, CIS, or architectural certifications)
  • Experience across multiple partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build)
  • Familiarity with competitive platforms and ability to articulate ServiceNow differentiation
  • Perform platform configuration, development, or solution delivery
More about this role

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for our Global and Strategic Regional partners. In this role, you will drive holistic partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption. You will combine trusted advisory relationships with partner executives, industry-aligned solution architecture, and go-to-market leadership into a single accountable role — translating platform capabilities, AI innovation, and industry context into repeatable, outcome-driven offerings that partners can build, scale, and monetize.

While this role expands into strategic business development and co-innovation, pre-sales technical excellence remains the primary operational foundation — including technical discovery, solution demonstrations, proof-of-concept leadership, and architectural validation that accelerates partner-led customer engagements.

As a Partner Technology Architect, you will serve as the dedicated strategic counterpart for assigned partner organizations, owning the full spectrum from pre-sales technical engagement through strategic co-innovation and business...

Read the full posting on ServiceNow's site ↗

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