It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
ServiceNow's Product Security organization is undergoing a fundamental transformation—from reactive to proactive, from reporting issues to delivering solutions. This role is critical to that transformation to bridge the gap between cutting-edge AI security challenges and practical, implementable solutions that our engineering teams will actually adopt.
What they're looking for
- 15+ years in product management, product ownership, or technical product analysis within commercial software product companies. Or similar experience with education
- 3-5+ years focus on Security, AI Security, or GenAI
- Hands-on experience with agentic AI frameworks and their security implications
- Deep understanding of authentication/authorization protocols and emerging AI-specific patterns
- Track record of shipping security products in collaborative, cross-functional environments
- Technical credibility - ability to read code, review architectures, and challenge technical decisions
More about this role
**PLEASE NOTE** This role has a minimum of 2 days per week in a ServiceNow Office.
If you are unable to come into the office 2 days per week, please do not apply. Thank you.
The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
ServiceNow's Product Security organization is undergoing a fundamental transformation—from reactive to proactive, from reporting issues to delivering solutions. This role is critical to that transformation to bridge the gap between cutting-edge AI security challenges and practical, implementable solutions that our engineering teams will actually adopt.
This is not a traditional Product Security role. You'll need technical depth to earn credibility with skeptical engineers and product excellence to drive adoption without friction.
Our world-class engineering organization needs a security partner they can...
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