It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Partner with process owners to assess and support current state process documentation, ensuring adherence to Global People's defined process maturity criteria, including governance and maintenance of current artifacts Partner with process owners to maintain process inventories to ensure compliance with agreed-upon reviews and project updates.
What they're looking for
- 3+ years of experience in process analytics, process design, process automation, Operational Excellence, and Continuous Improvement
- Bachelor's degree in engineering, HR, business, technology related field, or equivalent experience
- Lean Six Sigma Blackbelt certification strongly preferred (Greenbelt required)
- Hands-on experience in core Lean Six Sigma methods and tools (e.g., DMAIC, Value Stream Mapping, Kaizen)
- Strong critical thinking and problem-solving skills, including ability to analyze complex processes and determine the best course of action or recommendation
- Strong project management and organization skills
More about this role
As a Process Optimization Specialist, you will play a critical role in enhancing the efficiency and productivity of our Global People team. You will be responsible for documenting and analyzing current processes, identifying areas for improvement, and implementing solutions to streamline operations, using Lean Six Sigma and Automation and AI. By employing your expertise in process improvement and project management, you will support improvement initiatives to achieve operational excellence.
Current State Process Documentation
Partner with process owners to assess and support current state process documentation, ensuring adherence to Global People's defined process maturity criteria, including governance and maintenance of current artifacts
Partner with process owners to maintain process inventories to ensure compliance with agreed-upon reviews and project updates.
Process Analysis and Evaluation
Conduct in-depth analysis of existing processes to identify inefficiencies and areas for improvement
Utilize data-driven approaches to assess current process performance and identify areas for optimization, including documenting pain points, bottlenecks, current volumes, SLAs, control...
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