About ServiceNow
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
For positions in this location, we offer a base pay of $220,300 - $396,500 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
What they're looking for
- 8+ years of experience driving operationalization of new offers and commercial models
- Experience implementing complex and highly cross-functional process/system transformation projects
- Effectively led a team of high performing individuals driving process/system transformation
- Experience in business process areas covering product/pricing setup, config, pricing, quoting, billing, entitlements, usage, compensation in SaaS industry
- Have successfully translated strategic decisions into operational business requirements
- Have implemented creative solutions to drive productivity for commercial operations teams using AI/Citizen Developed capabilities
More about this role
- Lead operational execution of pricing proposals/new commercial models from approval through implementation and launch
- Translate new commercial models and new offers into clear business requirements for product setup, config, pricing, quoting, entitlements and usage tracking systems
- Works with cross-functional teams and IT partners to clarify the requirements, validate the solutions, accept the solutions
- Supports the enablement of commercials related functions – Sales, Deal Desk, Customers and Commercial Operations
- Develops, tracks and reports on a clear project plan for the execution from strategy
- Drives the operationalization of processes following established governance processes
- Identify opportunities to drive productivity for commercial operations team in the process end-to-end
- This role blends strategic leadership with hands-on execution and serves as a trusted partner to the senior leadership team.
- 8+ years of experience driving operationalization of new offers and commercial models
- Experience implementing complex and highly cross-functional process/system transformation projects
- Effectively led a team of high performing individuals driving...
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