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Senior Manager, Data Platform Engineering - Kubernetes - Distributed Systems

ServiceNow · San Diego, CALIFORNIA · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

For positions in this location, we offer a base pay of $181,200 - $317,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

What they're looking for

  • 10+ years building production software, including substantial hands-on experience operating distributed systems and running workloads on Kubernetes
  • 5+ years managing software engineers, with a track record of hiring, developing, and retaining strong engineers and building teams that deliver
  • A track record of leading teams to deliver complex, business-critical systems or services end-to-end, from design through production operation
  • Hands-on experience with at least one major hyperscaler (AWS, Azure, GCP), including its core compute, networking, and IAM primitives
  • Strong working knowledge of containers and Kubernetes, CI/CD and GitOps-based delivery, and infrastructure-as-code — enough to review designs, challenge assumptions, and make sound technical trade-offs with your team
  • Strong communication and stakeholder-management skills, with the ability to explain technical risks and trade-offs to both engineers and senior leadership
More about this role

We are currently seeking a Sr. Manager, Data Platform who will act as a player-coach engineering leader. You will lead a team of 6–10 engineers building and operating core platform services, owning delivery, people, and technical direction for the team's domain.

  • You will lead, grow, and develop a team of software engineers who design, build, and operate services within the cloud-native platform — owning hiring, onboarding, coaching, performance, and career growth for every member of the team.
  • You will own end-to-end delivery for your team's domain: setting priorities and roadmap with product and platform leadership, making scope and sequencing trade-offs, and ensuring commitments land predictably from design through production operation.
  • You will be accountable for the reliability, scalability, and operability of the services your team runs — establishing SLOs, on-call practices, and operational reviews, and driving down incidents and toil across hyperscaler, on-prem, and sovereign environments.
  • You will partner with principal and distinguished engineers, peer managers, and workload teams to align your team's work with the broader platform architecture, standards, and the...

Read the full posting on ServiceNow's site ↗

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