It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Our security teams pull data from a lot of separate systems. Asset inventory, identity governance, detection tooling, and threat intel all live in different places, so answering a basic question like which systems an attacker could reach from a compromised account can take a security analyst most of a day. We're building a platform that connects those systems behind a shared API and knowledge layer so those questions can be answered in seconds. We are not replacing the source systems or copying their data.
What they're looking for
- 12+ years of professional software engineering experience, including systems you have operated in production and not just shipped. OR SIMILAR EXPERIENCE WITH EDUCATION
- Expert-level Python: data processing at scale, API development, and real testing discipline in a production codebase
- Deep hands-on Splunk experience. SPL, data onboarding and normalization, search performance tuning, and working with the Splunk APIs
- Software architecture ownership on distributed or data-intensive systems. You have defined service and API boundaries, documented the tradeoffs, and revised a design when the requirements moved
- Data science experience: statistical analysis, feature engineering, anomaly detection, or building and evaluating models against noisy operational data
- Applied AI or ML experience, particularly LLM-based systems, retrieval-augmented generation, knowledge graphs, or agentic workflows, along with some interest in the security side of enterprise AI adoption
More about this role
Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
PLEASE DO NOT APPLY IF YOU DON'T MEET THIS FEDERAL REQUIRMENT
The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
Our security teams pull data from a lot of separate systems. Asset inventory, identity governance, detection tooling, and threat intel all live in different places, so answering a basic question like which systems an attacker could reach from a compromised account can take a security analyst most of a day.
We're building a platform that connects those systems behind a shared API and knowledge layer so those questions can be answered in seconds. We are not replacing the source systems or copying their data.
You would be a senior individual contributor on a small team, responsible...
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