Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
About the role
Own product outcomes across multiple Marketing Pro domains (e.g., email, SMS, automated campaigns, attribution and reporting, onboarding and activation, etc.), reprioritizing your focus as the business needs shift. Develop a strong, strategic point of view on the future of marketing technology, the competitive landscape, and how ServiceTitan can unlock its platform and data advantages to deliver outsized ROI to our customers.
More about this role
Ready to be a Titan?
Marketing Pro helps ServiceTitan customers leverage their operational data for automated and one-time marketing campaigns across email, SMS, direct mail, reputation, social, and paid advertising, tying that activity back to booked jobs and revenue. The product is in the middle of a real transformation: instead of handing shop owners a set of manual marketing tools, we're building a system that pulls rich operational data straight from ServiceTitan, the system of record for the trades, and uses it to automate and optimize marketing on their behalf. AI is what makes that shift possible, and this role sits at the center of building it.
We're hiring a Staff Product Manager capable of owning outcomes across multiple areas of the product rather than a single feature line. This role is for someone who has shipped martech products before, understands how campaign automation, attribution, and onboarding/activation connect to each other, and can move fluidly between them as priorities shift. You'll work closely with engineering, design, product analytics, customer support, and the marketing/GTM teams, and you'll report to a Group PM overseeing the broader Marketing Pro...
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