ShareCRM is an AI-powered, customizable and affordable enterprise CRM solution to seamlessly integrate and empower every aspect of your business.
About the role
In this role, you will serve as a point of contact for caregivers throughout their CareLinx journey after onboarding. You will build trusted relationships with caregivers, helping them identify opportunities that align with their skills, availability, and preferences while matching them with members who need care.
What they're looking for
- At least one year of experience in customer service, recruitment, account management, or caregiver support
- HS diploma or equivalent
- Strong communication skills, with the ability to engage, listen, and support potential and current caregivers
- Excellent organizational skills and attention to detail
- Ability to work independently and manage time effectively in a remote environment
- Strong relationship management skills with a passion for providing excellent customer service and creating positive experiences for caregivers and clients
More about this role
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Sharecare is looking for a Care Partner to assist with CareLinx’s line of business. CareLinx is a healthcare technology platform that connects families with non-medical and in-home caregivers. The Care Partner role is crucial in ensuring that caregivers have a smooth, engaging, and exciting experience at CareLinx.
In this role, you will serve as a point of contact for caregivers throughout their CareLinx journey after onboarding. You will build trusted relationships with caregivers, helping them...
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