Autonomy for the world. Backed by a16z.
About the role
· Support daily hardware and software asset management activities, including intake, receiving, tagging, assignment, deployment, transfer, recovery, reclamation, and retirement. · Maintain accurate asset and inventory records in IT asset management, CMDB, procurement, and service management systems.
What they're looking for
- · 1–3 years of experience in IT asset management, IT operations, service delivery, procurement support, inventory control, or a related field
- · Experience working with hardware assets such as laptops, desktops, mobile devices, peripherals, or infrastructure equipment
- · Basic familiarity with software licensing, purchasing, inventory, or asset lifecycle concepts
- · Experience maintaining accurate records in an ITSM, CMDB, ITAM, ERP, procurement, or inventory management system
- · Strong attention to detail and ability to reconcile data, follow procedures, and manage multiple requests or priorities
- · Clear written and verbal communication skills, including the ability to document processes and provide professional customer support
More about this role
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai . Follow Shield AI on LinkedIn , X , Instagram , and YouTube .
Job Description
This position will be based in our Dallas, TX office.
Shield AI is seeking an Asset Management Specialist to support the day-to-day execution of enterprise IT asset management and procurement operations across hardware and software environments. This role helps maintain accurate asset records, coordinate equipment logistics, support software license tracking, and follow established lifecycle processes from request and acquisition through deployment, recovery, and retirement.
This position reports into the Service Delivery team under Enterprise Operations and works closely with Cloud & Infrastructure, Cybersecurity, Finance, and business...
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