Startups · AI

Global Head of Sales Performance and Operations

Shift Technology · US - Boston; US - Remote · Remote

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About Shift Technology

Backed by Accel, Bessemer and General Catalyst.

About the role

This leader will serve as a critical operating partner to the CRO and Heads of Market , helping them run their businesses more effectively—from pipeline creation and opportunity progression through forecasting and close. The mandate is: bring rigor to how we sell, identify where execution is breaking down, and work alongside sales leadership to drive action and results.

What they're looking for

  • Experience: 8+ years in Sales Leadership, Sales/Revenue Operations in enterprise B2B SaaS with at least 3+ years managing global operational teams
  • Execution Bias: Proven track record of operating as a proactive driver—not just a passive reporter of data—with an uncompromising standard for field execution and pipeline hygiene
  • Enterprise Mastery: Deep experience driving execution across complex, long-cycle enterprise deals (12+ months, $300k+ to $5M+ ACV, multiple economic buyers)
  • Process & Framework Discipline: Expertise in implementing and enforcing structured enterprise sales frameworks (MEDDPICC, Force Management, or Challenger) down to the individual rep level
  • Technical & Analytical Leadership: Advanced mastery of Salesforce architecture, revenue intelligence (Clari, Gong), and quantitative forecasting, able to translate metrics into swift operational shifts
More about this role

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.

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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

Learn more at www.shift-technology.com

We are seeking a high-urgency, commercially minded Global Head of Sales Performance & Operations to drive greater discipline, consistency, and outcomes across our global sales organization.

This leader will serve as a critical operating partner to the CRO and Heads of Market , helping them run their businesses more effectively—from pipeline creation and opportunity progression through forecasting and close. The mandate is: bring rigor to how we sell, identify...

Read the full posting on Shift Technology's site ↗

Sales and Go-To-Market (GTM)

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