Shift5 is the Operational Intelligence platform for America’s defense and transportation systems, transforming untapped operational technology into actionable insights that enable peak performance and cyber resilience. Backed by Insight.
About the role
Shift5 is building the data platform for onboard operational technology (OT). We deliver cybersecurity, predictive maintenance, and compliance capabilities that enable defense and commercial fleets to operate with greater readiness, resilience, and mission assurance.
What they're looking for
- 5+ years of experience in solutions, systems, integration, field, mission, or customer-facing engineering in a complex hardware/software environment
- Ability to translate ambiguous mission needs into system context, preliminary architecture, interfaces, assumptions, risks, and actionable technical questions
- Strong technical writing, visual communication, and presentation skills tailored to customers, operators, executives, evaluators, and engineers
- Hands-on aptitude with integrated systems and disciplined troubleshooting, Linux, networking, APIs, embedded systems, operational technology, data flows, or platform-interface experience is preferred
- Sound customer judgment: distinguish validated capability from assumptions, protect commitment boundaries, and escalate uncertainty early
- Ability to manage dynamic priorities, collaborate without formal authority, travel for customer and event needs
More about this role
Shift5 is building the data platform for onboard operational technology (OT). We deliver cybersecurity, predictive maintenance, and compliance capabilities that enable defense and commercial fleets to operate with greater readiness, resilience, and mission assurance.
We are seeking a mission-aligned Solutions Engineer to join our team. This role connects customers with Engineering by turning mission needs into credible solutions, content, and demonstrations from first capture engagements and ensures a smooth transition to execution.
This role partners with the Shift5 Architect, Sales Account Executives (SAEs), Capture & Partnerships, Programs, Systems Engineering, Mission teams, and Engineering to bring engineering reality and expertise early in the customer capture pipeline.
We seek a systems thinker with hands-on ability, communication, and customer judgment across discovery, writing, demonstrations, and transition. The role complements, but does not replace, product development or Program execution.
- Initial discovery. Participate in early customer discussions to define mission problems, operational threads, desired data-driven outcomes, and key constraints.
- Preliminary...
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