ShiftKey connects licensed professionals and facilities all around the country. Join the largest and most powerful PRN platform in the industry today.
About the role
ShiftKey is a healthcare workforce marketplace operating in a regulated (HIPAA) environment, and we are building toward being an AI-native company. We are past the experimentation phase but nowhere near done - and that middle stage is exactly why this role exists.
What they're looking for
- 7+ years of professional software engineering experience, with at least 2 years building and operating production AI/LLM application systems - not research, not prototyping, not demos
- Working experience with agentic frameworks and multi-step reasoning loops - tool use, iteration control, cost governance, and model routing trade-offs
- Production-grade software engineering fluency (strict typing, testing, async/concurrency, modern toolchain) in Go, Python, or TypeScript, with the ability to ramp into another quickly
- Hands-on experience operating AI workloads on a managed cloud AI platform (AWS Bedrock or Azure AI Foundry), including the identity/secrets model and model access governance. Bedrock preferred given our AWS stack
- Hands-on Terraform experience - able to author and provision new infrastructure independently, not just modify existing modules
- Familiarity with production observability for AI systems: metrics, structured logging for model spend and latency, and evaluation harnesses to detect regressions
More about this role
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com .
ShiftKey is a healthcare workforce marketplace operating in a regulated (HIPAA) environment, and we are building toward being an AI-native company. We are past the experimentation phase but nowhere near done - and that middle stage is exactly why this role exists.
The Staff AI Engineer owns ShiftKey’s AI infrastructure layer: the organizational knowledge platform, the infrastructure for hosting and operating AI agents in the cloud, and the retrieval layer that powers both internal engineering tools and...
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