About Shipium Shipium build technical infrastructure for complex supply chains. Modern operators turn to Shipium when they want to turn their supply chain into a strategic value driver. Backed by Insight.
About the role
Shipium builds shipping software for large retailers and brands, helping them ship faster, cheaper, and more reliably. Always-On Audit is our carrier billing audit and reconciliation service. It continuously checks carrier invoices against contract terms, finds and disputes discrepancies, and reconciles the results back to finance.
What they're looking for
- 7+ years in parcel, freight, or transportation billing audit, including carrier billing, accessorials and surcharges, contract-rate validation, disputes, and recovery
- 5+ years working with carrier invoice data (EDI, API, or flat file) and reconciling it back to finance, including GL coding and payment files
- 3+ years partnering with a software or technology team to configure audit rules, tolerances, and dispute workflows, turning audit findings into repeatable checks
- 5+ years in a client-facing or account-management role, owning senior stakeholders and escalations, ideally with enterprise retailers or brands
- 2+ years leading a team of audit analysts, specialists, or similar, setting quality and pace
- Familiarity with the major carriers' dispute systems and filing windows, and where regional carriers fall short
More about this role
Shipium builds shipping software for large retailers and brands, helping them ship faster, cheaper, and more reliably. Always-On Audit is our carrier billing audit and reconciliation service. It continuously checks carrier invoices against contract terms, finds and disputes discrepancies, and reconciles the results back to finance.
The Audit Manager owns the success of that service. You are the senior audit expert in the room across five areas: shaping the audit product, onboarding new clients, handling client escalations, raising carrier billing standards, and leading a team of Audit Advisors. If you know parcel or freight audit inside out and want to shape a modern, automated audit service rather than run a manual one, this role is built for you.
What you will do
Shape the audit service
- Work with our product and technology teams to keep improving Always-On Audit. You bring the audit expertise that decides what the service checks and how it resolves issues.
- Turn real billing discrepancies into repeatable audit rules, tolerance thresholds, and automated dispute workflows, so the service catches and clears more on its own.
- Represent audit in roadmap and priority decisions,...
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