ShipMonk integrates with its sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth. It offers direct-to-consumer fulfillment and technology tools for e-commerce companies. Backed by SJF Ventures.
About the role
We believe in developing our people and promoting from within whenever we can . Your experience gets you in the door; what you do with the opportunity can take you further. In your first 30 days: You're learning the operation, building relationships with your team, and translating your leadership experience into ShipMonk's environment.
What they're looking for
- Demonstrated experience leading people, maintaining accountability, and executing operational objectives
- Strong communication, organizational, and problem-solving skills
- Ability to interpret data and use metrics to improve performance
- Flexibility to work days, nights, weekends, holidays, or overtime based on business needs
- Ability to stand for extended periods and lift up to 50 lbs
More about this role
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
At ShipMonk, we know great leaders come from many backgrounds — and military service is one of them.
If you've supervised teams, led missions, maintained accountability for people or equipment, coordinated logistics, or made decisions in fast-moving environments, you've already developed many of the skills we're looking for in an Operations Supervisor.
Whether you're transitioning from active duty or looking for your next civilian leadership opportunity, ShipMonk offers a fast-paced environment where ownership, teamwork, accountability, and execution drive success.
Military leaders know how to lead people, set expectations, maintain accountability, adapt when the plan changes, and execute against a mission.
Those same skills are essential in our fulfillment operations.
- Real leadership responsibility from day one
- A team of approximately 25–30 associates to lead and develop
- Clear operational objectives and measurable KPIs
- Data-driven decision making
- A...
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