ShipMonk integrates with its sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth. It offers direct-to-consumer fulfillment and technology tools for e-commerce companies. Backed by SJF Ventures.
About the role
We are seeking a detail-oriented and proactive Operations Administrative Assistant to support daily human resources operations in a dynamic warehouse environment. This role is essential in ensuring a smooth onboarding experience, maintaining accurate employee records, and assisting in compliance and engagement initiatives.
What they're looking for
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency
- Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business
- People make ShipMonk: We believe in our team and invest in our people
- Own it: We take ownership of our work, our mistakes, and our successes
- Get sh*t done: We're a fast-paced, high-growth company that values action and results
- Change the score: We challenge the status quo, constantly innovating and improving
More about this role
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
We are seeking a detail-oriented and proactive Operations Administrative Assistant to support daily human resources operations in a dynamic warehouse environment. This role is essential in ensuring a smooth onboarding experience, maintaining accurate employee records, and assisting in compliance and engagement initiatives.
Prepare materials and supplies for hourly new hire orientation sessions.
Conduct warehouse tours for candidates during the interview process to provide insight into operations.*
Print and distribute new hire badges and OP (OpenPath) cards.
Upload attendance and behavioral feedback forms to individual employee profiles.
Use UKG (or other HRIS) for reporting, attendance tracking, and roster management.
Assign attendance points for No Call/No Show (NCNS), Voluntary Time Off (VTO), and missed punches in line with attendance policy.
Perform regular roster scrubs to ensure accuracy of scheduling and employee data.
Assist in planning and executing employee...
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