ShipMonk integrates with its sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth. It offers direct-to-consumer fulfillment and technology tools for e-commerce companies. Backed by SJF Ventures.
About the role
As the Sr. Facilities & Automation Maintenance Manager, you will be a strategic leader responsible for overseeing complex maintenance operations across multiple ShipMonk operated fulfillment centers. The primary mission is to ensure all buildings and automation systems remain fully operational and efficient.
What they're looking for
- Required: A Bachelor's degree in Engineering (Mechanical, Electrical, Civil, or Industrial), Facilities Management, Construction Management, or a related technical/business field
- Certifications:
- Relevant professional certifications are highly valued, such as a Certified Facility Manager (CFM) or Facility Management Professional (FMP) certification from the International Facility Management Association (IFMA)
- Proven experience in managing maintenance teams across multiple locations with an emphasis on coaching and skill development
- Strong, engineering-minded familiarity with both electrical and mechanical sides of automation, particularly with complex conveyor systems, PLCs, and a vision for integrating future robotics
- Knowledge of and experience working with PIT PMs, conveyor system PMs, and ticketing systems like Limble
More about this role
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
As the Sr. Facilities & Automation Maintenance Manager, you will be a strategic leader responsible for overseeing complex maintenance operations across multiple ShipMonk operated fulfillment centers. The primary mission is to ensure all buildings and automation systems remain fully operational and efficient. This includes leading a team of dedicated Maintenance Technicians, shifting the culture towards proactive mechanisms supporting our next phase of growth, data-driven maintenance, and ensuring a safe, functional working environment for all team members. You will be a proactive, engineering-minded leader with a keen eye for anticipating maintenance needs, driving automation strategy, and quickly addressing operational concerns with systemic solutions and mechanisms.
- Manage maintenance operations across multiple buildings, each supported by in-house maintenance technicians.
- Lead, monitor the performance, and coach the maintenance team, developing their...
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