Backed by CRV.
About the role
As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly
What they're looking for
- At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products
- Success as a relationship builder and collaborator with amazing verbal and written communication skills
- Strong technical background and customer orientation
- Empathy and understanding of the customer
- HTTP, TCP, TLS, DNS, and other common protocols
- Scripting languages and web platforms, especially Varnish and VCL
More about this role
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
We're building a more trustworthy Internet. Come join us.
Posting Open Date : 3/19/26
Anticipated Posting Close Date* : 5/18/26
*Job posting may close early due to the volume of applicants.
Fastly is looking for a passionate and exceptional Senior Customer Solutions Engineer to be the primary technical contact and trusted advisor for Fastly customers, building long term customer relationships with a foundation of proactive and thorough assistance. This role requires the technical expertise and the focus of client driven communications to act as the primary contact for some of our largest and most critical clients....
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