Never worry about fraud again. Signifyd helps ecommerce businesses approve more orders, prevent fraud & abuse, and grow with confidence - 100% financially backed. Backed by a16z and Menlo.
About the role
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here ! We’re hiring a manager to lead one of the teams in this department.
What they're looking for
- Demonstrated ability to lead work under real uncertainty: setting a direction when the answer isn't known yet, changing course when evidence says to, and communicating both without eroding your team's confidence
- Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write well
- Autonomy in recognizing priorities and evaluating the impact of outcomes, and comfort working without close supervision in a fast-moving environment
- Commitment to quality. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that standard for your team
More about this role
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here !
Signifyd AI Lab (SAIL) builds the ML products behind Signifyd's fraud and risk decisions. We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.
Every space in this department is a mix of experimentation, code, and statistics. We don't...
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