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Deployment Strategist

Silkline · Chicago, United States · On-site

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About Silkline

Modern Operating System for Direct Materials Procurement. Backed by 25Madison.

About the role

Our customers are building the critical infrastructure that powers our world, moves us, and keeps us safe. Your mission is their mission: help them build a world-class supply chain powered by Silkline. In practice, you'll own customers from signed contract through go-live and beyond. You'll learn how a manufacturer's procurement, engineering, and finance teams actually work. Then you'll map their ERP, PLM, and MES data into Silkline, configure workflows that fit, and stay with them until Silkline is how they run.

What they're looking for

  • 4+ years in a role where you owned customer or operational outcomes
  • Strong analytical and quantitative background , often in engineering, CS, math, physics, economics, or data science
  • Problem decomposition. You can take an ambiguous, messy situation, break it into parts, and decide what matters most
  • Technical fluency. You write SQL comfortably, can read API docs and debug a payload in Postman, and hold your own with engineers
  • Clear writing and communication. You can write a memo a VP will act on and a spec an engineer can build from
  • Customer ownership. You're comfortable running a meeting with a VP of Supply Chain and managing a go-live that's slipping
More about this role

The companies building satellites, launch vehicles, reactors, and robots are mostly limited by their supply chains, not their engineering. A single late part can hold up a launch. Buyers chase suppliers over email and spreadsheets, while the ERP shows a different story from what's actually happening on the shop floor.

Silkline is building the AI operating system for procurement. Hardware manufacturers in aerospace, defense, space, energy, and robotics use Silkline to run RFQs, POs, and supplier communication, connected to the systems they already run on: ERP, PLM, and MES.

We're backed by top venture investors and have grown our customer base 5x. The founding team is Isaac Chambers (CEO, 3x founder, ex-Deloitte) and Brent Shulman (CTO, engineering leader, ex-Palantir and Pave).

Our customers are building the critical infrastructure that powers our world, moves us, and keeps us safe. Your mission is their mission: help them build a world-class supply chain powered by Silkline.

In practice, you'll own customers from signed contract through go-live and beyond. You'll learn how a manufacturer's procurement, engineering, and finance teams actually work. Then you'll map their ERP, PLM,...

Read the full posting on Silkline's site ↗

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