Silna handles all prior authorizations, benefit checks and insurance monitoring upfront to make sure your patients are clear to receive care, and you have more capacity to provide it. Backed by Accel.
About the role
As Silna experiences explosive growth, we're seeking a talented Operations hire to join our team in NYC. Operations is core to Silna, and the notoriously opaque world of insurance operations needs someone who can build and optimize the processes that make everything run seamlessly. This role offers the chance to work hands-on, design workflows that matter, and drive real-world impact from day one—all while collaborating closely across our lean, high-performing team.
What they're looking for
- 1-4+ years of experience in operations, consulting, or related fields—experience with insurance workflows or healthcare operations is a plus but not necessary
- Demonstrated ability to drive outcomes in complex and ambiguous environments
- Strong experience creating processes that scale with growing organizations
- Project management skills with a track record of leading initiatives from concept to execution
- Data-driven approach with ability to analyze workflows and identify inefficiencies
More about this role
As Silna experiences explosive growth, we're seeking a talented Operations hire to join our team in NYC. Operations is core to Silna, and the notoriously opaque world of insurance operations needs someone who can build and optimize the processes that make everything run seamlessly. This role offers the chance to work hands-on, design workflows that matter, and drive real-world impact from day one—all while collaborating closely across our lean, high-performing team.
As an early member of our Operations team, you'll work on transforming complex insurance workflows into streamlined, scalable operations. One one side, you'll create SOPs that set our team of insurance specialists up for success while supporting our expansion across states, payers, and specialties. You'll also work closely and have the opportunity to manage our specialist teams, partner with engineering on automation opportunities by applying AI to solve real world problems. This is a unique chance to play a pivotal role in shaping the future of our business and the lives we touch, all within a data-first, startup environment.
Design and optimize core workflows for eligibility checks, benefit verifications, and prior...
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