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Implementation Manager

SilverCloud · Remote - US · Remote

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About SilverCloud

SilverCloud Health provides immediate access to evidence-based and supported digital therapies. Backed by MedTech Innovator.

About the role

We are looking for highly motivated, intellectually curious, and collaborative professionals who are comfortable navigating ambiguity, solving complex problems, and learning quickly in a fast-paced environment.

What they're looking for

  • Bachelor's degree in Business, Healthcare, Information Systems, Computer Science, or a related field, or equivalent professional experience
  • 3+ years of experience leading SaaS implementations, customer onboarding, technology consulting, project management, or related customer-facing technology delivery roles
  • Demonstrated ability to independently manage multiple concurrent customer implementation projects
  • Strong customer-facing communication, presentation, and relationship management skills
  • Excellent organizational and time management skills with the ability to prioritize competing responsibilities in a fast-paced environment
  • Proven ability to think critically, solve complex problems, and adapt quickly to changing customer and business needs
More about this role

Company Description

At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.

We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.

We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum , including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.

For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable...

Read the full posting on SilverCloud's site ↗

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