Backed by SOSV.
About the role
Simbe is looking for a Customer Facing Applied AI Engineer to help turn our computer vision and data platform into customer value across new and existing retail deployments. This role sits at the intersection of Computer Vision, Data, Product, Customer Success, and Field Operations. You will configure, tune, validate, and troubleshoot Simbe's AI pipelines for customer environments, helping retailers get accurate and actionable insights from Tally as quickly and reliably as possible.
What they're looking for
- 3+ years of experience in software engineering, applied machine learning, data engineering, computer vision operations, customer solutions engineering, or a related technical role
- Strong Python skills and comfort working with data using pandas, notebooks, SQL, spreadsheets, or similar tools
- Demonstrated experience using AI-assisted coding and automation tools to accelerate technical investigation, data analysis, debugging, scripting, and customer-facing engineering workflows
- Ability to troubleshoot complex technical issues across data pipelines, configurations, model outputs, logs, and customer reports
- Comfort with Linux, command line workflows, Git, and production debugging
- Strong analytical judgment, attention to detail, and ownership of customer outcomes
More about this role
Simbe is building the AI powered operating system for physical retail. Our autonomous robots and multimodal computer vision platform turn complex, constantly changing stores into accurate, actionable intelligence for leading retailers around the world. Simbe combines robotics, computer vision, machine learning, data infrastructure, and customer focused product design to help retailers improve shelf availability, price and promo execution, inventory accuracy, and store team productivity.
Simbe is looking for a Customer Facing Applied AI Engineer to help turn our computer vision and data platform into customer value across new and existing retail deployments. This role sits at the intersection of Computer Vision, Data, Product, Customer Success, and Field Operations. You will configure, tune, validate, and troubleshoot Simbe's AI pipelines for customer environments, helping retailers get accurate and actionable insights from Tally as quickly and reliably as possible.
- You will be close to the customer and close to the technology, with direct influence on customer outcomes.
- You will translate real world deployment issues into repeatable product, pipeline, and model improvements.
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