SingleStore connects to Apache Spark, HDFS, Amazon S3, Tableau, Azure, and many other providers so you can get real-time insights from your data. Read more! Backed by Accel, Insight and Y Combinator.
About the role
As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team .
What they're looking for
- Minimum 2 years of relevant experience
- Prior experience in implementing and administering Google Workspaces, OKTA (+ Workflows), Slack, and JIRA
- Prior experience in using GAM or any other tools for carrying out bulk tasks for managing Google Workspace via a command line
- Prior experience in administering Kandji or any other Mac MDM tool
- Prior experience in designing and implementing tools to maintain and support a distributed user base of macOS, Linux, and Microsoft Operating systems
- Excellent communication and organisation skills
More about this role
As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team .
- Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment.
- Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation of IT workflows.
- Respond to tickets and execute new hire onboarding and user separation processes.
- Support members of the team with troubleshooting and resolution of complex issues.
-...
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